Terms of Service

Welcome to the ‘www.doorcanopy.uk’ website (the 'website'). Registered office: 14B Tolworth Rise South, Tolworth, Surrey KT5 9NN, United Kingdom. If you want to ask us anything about these terms & conditions or have any comments on or about our website, please email our customer services team at jeff@canofix.co.uk.

BACK ORDERS
Some items will be available for back order when they are out of stock and we are expecting new stock to arrive very soon to our warehouse. No payment is taken for back-ordered items until they have been despatched from our warehouse. We aim to despatch all back-ordered items as soon as they become available for shipping. Despatch dates can be subject to change. Delivery dates will depend on the shipping method chosen at the time of purchase.

OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by or licensed to CANOFIX UK. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.

PRICING POLICY

We have taken great care in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. However, we will only accept orders if there are no material errors in the description of the merchandise or its price as advertised on this website. All prices are displayed excluding VAT. The total cost of your order is the price of the merchandise ordered except VAT at the current.

ACCURACY OF CONTENT

The packaging may vary from that shown. The weights and dimensions are approximate only. We have made every effort to display as accurately as possible the colour of the products that appear on the website. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the merchandise on delivery. To the extent permitted by applicable law, CANOFIX disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked websites.

AVAILABILITY

All items are subject to availability. Validly stated prices on our website remain in effect for so long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the goods you have ordered are not available.

DELIVERY CHARGES AND PAYMENT

Deliveries can only be made within the UK, Europe and Africa.

  • UK and Islands Standard delivery: stated on the product page - delivery should normally take in 2 working days.
  • Europe:  stated on the product page – delivery should normally take 1 week

Parcel ca will not deem a parcel to be lost until it has been in the postal system for a period of 14 days (UK) and 20 working days for International orders. Although it is highly unlikely deliveries will take this amount of time we are unable to despatch a replacement or issue a refund until this period of time has elapsed. If you have ordered a large item, please check that your local post office is not holding it for collection.

We accept payment by debit or credit card and PayPal only. Payment will be debited from your account at the time of or shortly before despatch of the Product to You.

You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. Fraudulent use of credit cards will be reported to the relevant authorities. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be responsible for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.

We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.

CANCELLATION RIGHT

Under the distance selling regulations you have the legal right to cancel your order within seven working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original, unopened and unused condition

RETURNS

In the rare event that goods are delivered faulty or damaged please email 

jeff@canofix.co.uk so we can arrange a replacement or a refund.

CANOFIX hopes that you will be delighted with your order. However, if you are not completely satisfied please return it in its original condition within 14 days of purchase with proof of purchase for a refund. (In this case, you will need to bear the cost of returning the goods)

Privacy Policy

CANOFIX does not disclose buyers information to third parties. We are committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.